Help & FAQs

If you can't find the answers you are looking for, please reach out to us.



What if I want to speak to someone?

We would love to hear from you! Contact us with any questions, concerns, or feedback. We respond on week days and will be sure to get back to you as soon as possible!

Please note that we are a Danish company, so working hours and national holidays might be different depending on your location.

How do I receive digital files?

You'll be able to download your digital files immediately from your order confirmation page upon purchase.

Your files will also be send to your email. If you don't receive anything, please remember to check your spam filter – and otherwise, please reach out to us and let us know about the issue, and we'll provide you with a download link for your files.


What countries do you ship to?

We ship worldwide, so you won't miss the opportunity to enjoy the smell of the newly pressed book pages or the feeling of crisp card handouts in your hands!

How long will it take to receive my order?

All digital products will be available to you immediately upon purchase. This is also true if your purchase includes a mix of physcial and digital products.

All physical products are safely packaged and sent as tracked mail. Delivery times vary by region but will be approximately...

  • EU, UK, North America: 3 week days to 2 weeks
  • Rest of the world: 3-6 weeks

When your product is shipped, you'll receive a tracking link by email.

What do I do if I received a damaged product?

If you receive a damaged item, please reach out to us at and let us know. If possible, we would really like a picture of the damage, as well as of the damaged packaging if applicable.

We will make sure to ship you a new product without any extra costs to you.

Returns and Refunds

I've changed my mind, what do I do now?

Not what you expected? Changed your mind? No problem, we've got a no questions asked policy. Just let us know and we'll make sure you get your money back. Easy as that!


What is the difference between the VTT Module and the PDF?

The PDF is not included in the VTT Module, and likewise the VTT Module is not included in the PDF.

When you purchase a PDF you'll receive a download link with the entire book in PDF format, as well as a folder containing some additional digital material such as printable card handouts, NPC tokens and maps, all relevant to the PDF you've purchased.

When you purchase a Foundry VTT module you'll get a key that you can use on the Foundry VTT platform, that'll give you access to the Module for the book you've purchased. This can only be used on the Foundry VTT platform.

What is the difference between the Milando's Guide PDFs?

Milando's Guide to Magical Marvels includes 3 types of magic: Dark Magic, Wild Magic, and Rune Magic.

If you are only interested in one of the three types, you can also purchase:

  • Milando's Guide to Dark Magic
  • Milando's Guide to Wild Magic
  • Milando's Guide to Rune Magic

These are only available as PDFs and only contain the portions of Milando's Guide to Magical Marvels relevant for that particular type of magic.

How are the magic item cards color-coded?

All our magic item cards feature color-coded diamonds for rarity:

  • Common – grey
  • Uncommon – green
  • Rare – blue
  • Very rare – purple
  • Legendary – red